I was appointed as a manager in an experienced company. This is not my first job, but I was still surprised to find a large, tired and unambitious staff. One-on-one they often talk about successes and praise themselves. I do not want to destroy their confidence, but they need to be realistic. We raised the question in our senior executives’ course and received practical answers: - Awareness - The way to achieve it is balanced feedback. Give real feedback which should always b